Contact Us

Our team is available to assist with a wide range of inquiries, including wholesale partnerships, event catering arrangements, donation requests, career opportunities, fundraising initiatives, and general questions about our services. If you require help with an online order or need customer support, you are encouraged to contact us using any of the available communication methods. Support is provided during standard business hours, Monday through Friday, from 9:00 a.m. to 5:00 p.m. Eastern Standard Time. During this time, our staff is prepared to respond to inquiries, provide accurate information, and help ensure that your overall experience is efficient and satisfactory.

Please be aware that our offices observe several holidays throughout the year, and operations will be paused on those dates. These include New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day (observed), Labor Day, Thanksgiving Day, the following day after Thanksgiving, Christmas Eve, and Christmas Day. Any orders or inquiries submitted during these closures will be addressed on the next available business day once normal operations resume. This allows us to ensure that each request is handled with appropriate attention and care.

For direct assistance, you may contact us by phone at (805)601-7995. Our representatives are available during business hours to provide support, answer questions, and offer guidance related to our products, services, or programs. If you prefer written communication, you can reach us via email at JenisOutlet@outlook.com. Emails are typically reviewed and answered within one business day, although response times may vary depending on the volume of incoming messages.

We are committed to maintaining clear, accessible, and reliable communication channels for all customers, partners, and interested individuals. Whether you are organizing a large event, exploring wholesale opportunities, seeking information about donations or employment, or simply requesting general details, our goal is to provide helpful and timely responses. By offering both phone and email support, we aim to accommodate different preferences and ensure that everyone can reach us in the most convenient way.

Our approach is centered on responsiveness, clarity, and professionalism. Each inquiry is handled with attention to detail to ensure accurate and complete assistance. By clearly outlining our hours of operation, holiday schedules, and contact options, we strive to create a transparent and dependable support system. This helps ensure that all communications, whether related to orders, services, or general questions, are managed efficiently.

Through consistent service and a focus on customer satisfaction, we aim to make every interaction straightforward and productive. Our team works to provide dependable support, ensuring that all concerns are addressed promptly and that every customer receives the assistance they need.